PLANO, Texas — ZIPS Car Wash recently welcomed WFAA’s Erin Hunter to one of its locations as part of her popular “Employing Erin” series, offering viewers a firsthand look at what it takes to keep cars—and customer experiences—running clean and smooth every day.
Known for stepping into real jobs across North Texas, Erin traded in her reporting role for a ZIPS uniform, diving into a rapid-fire, behind-the-scenes experience that highlighted everything from wash technology to customer service. Filmed inside the tunnel and across the site, the segment featured a fast-paced Q&A covering ZIPS products, the wash cycle, and common car wash myths—while also giving an authentic look at day-to-day operations.
During her shift, Erin rotated through multiple roles that are essential to the ZIPS experience. She greeted customers, supported point-of-sale transactions, guided vehicles safely into the tunnel, maintained cleanliness in the vacuum area, refilled cleaning supplies, and assisted with general site duties.
The segment also spotlighted timely car care tips, including the importance of protecting vehicles during peak pollen season. ZIPS emphasized the benefits of premium wash options designed to help defend against buildup and potential surface damage, along with ongoing promotional offers like scratch-off deals that add extra value for customers.
Beyond individual car care, Erin’s experience touched on the broader benefits ZIPS offers for families and businesses alike. With graduation season and Mother’s and Father’s Day approaching, ZIPS Family Plans were highlighted as practical, flexible gift options that keep vehicles clean year-round.
The visit also underscored ZIPS’ growing Fleet & Business Solutions program, which provides scalable, cost-effective options for companies looking to maintain fleet vehicles or offer perks such as customer rewards, employee incentives, and convenient wash access for team members on the go.
To round out the experience, viewers were encouraged to download the ZIPS mobile app, where customers can access exclusive deals, manage memberships, and even score free washes.
Erin’s time at ZIPS offered a unique, hands-on perspective that combined entertainment with education—giving the community a closer look at the dedication, detail, and teamwork that go into every visit.
For more information on ZIPS Car Wash services, memberships, and current promotions, visit www.zipscarwash.com or download the ZIPS app today.
About ZIPS Car Wash
ZIPS Car Wash, headquartered in Plano, Texas, is a privately held car wash operator, with over 200 locations across 20 states under three brands: ZIPS Car Wash, Rocket Express Car Wash, and Jet Brite Car Wash. With over 20 years of car washing experience, ZIPS prides itself on providing the highest quality express tunnel car wash in the industry. ZIPS uses the latest industry technology to provide a clean, dry, and shiny vehicle, exceptional customer experiences and value through loyalty rewards in the innovative ZIPS Car Wash mobile app. The ZIPS team aims to positively impact the communities we live and serve in through key partnerships with schools, military non-profit organizations and community leaders. In 2025, ZIPS Car Wash was recognized by Newsweek as a “Best of the Best” and “Best in Customer Service” award recipient. To learn more about our growing express car wash, visit www.zipscarwash.com.