At ZIPS Car Wash, every team member brings something unique to the table—but few stories start quite like Fred Brewster’s. As Director of Asset Protection, Fred has spent the past three and a half years helping shape safer operations, stronger teams, and better customer experiences across the company. His approach blends consistency, fairness, and a genuine commitment to people—all while never forgetting the importance of a good laugh along the way.
A First Week to Remember
Fred's introduction to ZIPS is one he won’t soon forget. During his very first week, he visited a store to observe operations and meet the team. Focused on learning the ins and outs of the wash tunnel, he stood near the entrance—just a little too close.
Before he knew it, a car rolled in, the prep station activated, and Fred found himself unexpectedly part of the wash cycle—fully dressed.
For a moment, the team froze. Then came the laughter—Fred included.
That moment quickly broke the ice and set the tone for his journey at ZIPS. It was a hands-on lesson in respecting the flow of the tunnel—and a reminder that sometimes the best introductions aren’t planned.
Living the Values Every Day
Fred embodies ZIPS’ core values—Be Good, Inspire Others, and Go Beyond—by approaching every challenge as an opportunity. In Asset Protection, it’s easy to focus strictly on risk and loss prevention, but Fred takes a broader view.
He prioritizes fairness, transparency, and a customer-first mindset, ensuring that both team members and customers feel supported. For him, success isn’t just about solving problems—it’s about elevating people and processes along the way.
Protecting More Than Just the Business
One of the most rewarding aspects of Frederick’s role is the ability to influence both operational performance and customer experience at the same time. Whether he’s mitigating risk, improving processes, or resolving customer concerns, his work has a direct and meaningful impact.
What makes it especially fulfilling is seeing those efforts play out in real time—preventing issues before they arise and helping create a smoother, more confident experience for everyone who visits ZIPS.
Building People Up
Fred believes in the power of recognition. Whether he’s visiting a site or working at the support center, he makes it a point to acknowledge great work in the moment.
This simple habit reinforces positive behavior, builds confidence, and strengthens team culture. For Fred, recognition isn’t just a nice gesture—it’s a critical part of leadership.
Creating the Right Experience
When it comes to both employees and customers, Fred is guided by two key principles: support and respect.
He strives to ensure people have the tools, training, and guidance they need to succeed, while also removing obstacles that stand in their way. Just as importantly, he believes everyone deserves to feel heard and valued—treated as professionals whose input truly matters.
A Tip for a Better Shine
Fred has a practical piece of advice for car care enthusiasts: always wipe your car from the top down. Since the lower panels collect the most dirt and grime, starting at the top helps prevent dragging debris across clean surfaces and protects your paint finish.
A Dream Car with Meaning
If given the chance, Fred would choose to drive a 1966 Ford Mustang. It’s more than just a classic car—it represents a personal connection to his father, who once dreamed of restoring one before it was stolen years ago.
For Fred, that car symbolizes both legacy and unfinished dreams.
Part of the Process
When asked which part of the car wash best represents him, Fred didn’t hesitate: the conveyor—with a touch of high-pressure rinse.
“I bring consistency and keep things moving,” he says, “but I’m also not afraid to step in and solve problems quickly when something isn’t right.”
It’s a fitting description for someone who keeps operations on track while always being ready to take action when it matters most.
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From unexpected first-day moments to leading with intention every day, Fred Brewster’s story is a reminder that great leadership is built on consistency, humility, and a commitment to people. At ZIPS Car Wash, he’s not just protecting assets—he’s helping drive the entire experience forward.
Interested in joining our team? Explore current opportunities on our Careers Page.