T-Mobile Help

Have questions? We have answers!

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com about your T-Mobile Tuesday offer.

FAQS
How many times can I wash with a membership?

As long as your local ZIPS is open, you can take advantage of up to 2 car washes per day, 7 days a week, 52 weeks a year!

What tier of membership is a part of my offer?

You have the top tier membership! We like to call it our ‘Awesomest’ wash, and you can learn more about it here.

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com 

What else do I get as a part of my membership?

There are so many benefits to the Unlimited Wash Club! You get access to free vacs, spray bottles, and microfiber towels for your car care needs. You also can access exclusive Perks through the ZIPSme Portal. You also can access exclusive Perks through the ZIPSme Portal. Plus, once you become a member, you can use any ZIPS Car Wash nationwide!

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com 

I can’t find my confirmation email for the offer.

No worries! Before reaching out for assistance, make sure to check your spam folder in your email. If you still can’t find it, contact us using either method below so we can assist you.

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com 

What do I do with my confirmation email?

Head to the ZIPS location that you selected during the redemption process. Share your confirmation email and temporary membership identifier with an on-site ZIPS associate. The ZIPS associate will help you verify the order and will place your RFID sticker on your windshield!

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com 

Can I redeem at any store?

Make sure to redeem your code at the ZIPS location that you selected during the redemption process! Your code is unique to you and that location. If you made a mistake, use either contact method below so we can assist you.

Need Help? Contact our team at (855) 615-0103 or offersupport@zipscarwash.zendesk.com